All systems operational
Support that's
actually there for you
Our commitment to your success extends beyond business hours. Phone, email, live chat, WhatsApp — reach our expert team any way you prefer, any time of day.
24/7/365 availability
Toll-free USA & UK lines
39+ countries supported
GET IN TOUCH
Choose your support channel
Every channel connects you to the same expert team. Pick whichever works best for you.
24/7 Available
Recommended
Submit a Ticket
Log a support request through our ticketing system. Track progress, attach screenshots, and keep a full thread history — ideal for anything that needs follow-up.
Open a Ticket
24/7/365
Phone — USA
+1 (844) 526-8416
Toll-free US number for immediate voice support. No queues, no bots — straight through to the team.
Call Now
24/7/365
Phone — UK
+44 (0800) 066-8987
Free phone UK number. Call from anywhere in the UK at no cost for direct access to our support team.
Call Now
24/7 Available
WhatsApp
+1 (920) 203-3201
Message us on WhatsApp for quick questions, screenshots, and back-and-forth support. Messaging only — no voice calls on this number.
Message Us
24/7 Available
Email
Email Support
Drop us an email and we'll respond promptly. Great for detailed queries, attaching files, or anything that's not time-critical.
support@42digitalsignage.com
Send Email
Available Now
Live Chat
Chat with Us
The fastest way to get a quick answer. Start a live chat session directly from any page — look for the chat icon in the lower right corner.
Start Chat
OUR COMMITMENT
Support backed by real SLAs
We don’t just say we’re responsive — we back it up.
24/7
Phone support, every day of the year including holidays
<30 Mins
Average first response time for critical tickets
99.9%
Platform uptime SLA — backed by AWS infrastructure
39+
Countries with active customers supported by the same team
SELF-SERVICE
Find answers in our knowledgebase
A growing library of guides, how-tos, and troubleshooting articles covering everything from initial setup to advanced configuration. Search before you call — you might find your answer in seconds.
- Getting started & initial setup
- Content scheduling & playlist management
- Hardware setup & device management
- API & integration guides
- White-label & reseller configuration
- Troubleshooting & common fixes
Need Further Assistance With 42 Digital Signage?
Our team is on hand around the clock. Whether it's a quick question or something that needs proper investigation — we're here.